FAQ - Masks

Can I wash the mask?

Yes, of course, but thanks to the ViralOff® protective layer it is not necessary to wash the mask very often as it reduces 99% of viruses on its own within two hours thanks to its self-cleaning technology. The mask practically sterilizes itself in two hours. For best performance and sustainability, wash less and only when needed. Do not, however, ever wash or disinfect the removable nanofilters as that would compromise their ability to block pollutants and other contaminants.

How do I store the mask and the filters when I am not using them at the moment?

If you are not using the mask or the filters, close them in the original packaging. If you do not have the original packaging, leave the mask and the filters in a dry and sterile environment. Within the next two hours, the mask will clean itself thanks to the ViralOff® technology.

Have the technologies mentioned been independently tested?

Yes, they have: ViralOff® has been approved by ISO 18184:2019 The nanofilters have been tested for their ability to block viruses by Nelson Labs

Can i see the Nelson Labs certification?

Yes, you can see both certificates below. VFE BFE

What do the masks block?

Thanks to the replaceable är Nanofilters made of new nanotechnologies, the är Face mask blocks up to 99.8% of viruses, bacteria, pollution, pollen, smog.

Does the är Face mask protect me from getting infected?

är Face masks are made of cutting-edge technologies such as ViralOff® which reduces 99% of viruses within only 2 hours and är Nanofilters which block up to 99,8% of bacteria, viruses, pollen, smog and other pollutants but the masks do not guarantee that you will not get sick.

Do you have är Face masks for kids?

Every är Face mask is available in kids size.

Is the fabric treated with the ViralOff technology safe to use near the mouth/nose/eyes area?

Technology ViralOff® has the highest rating of skin safety from ISO 18184:2019 so you can rest assured it is perfectly safe to use around the sensitive areas of your mouth, nose and eyes.

How will the mask get to me?

We offer two shipping methods: Standard Czech republic - €4.95 (2-5 days) The EU - €4.95 (2-7 days)* All orders above €70 FREE shipping *except Italy (Sondrio), Spain (Cádiz, Ceuta, Las Palmas, Melilla, Santa Cruz de Tenerife), Vatican City, Andorra, Gibraltar, Jersey, Guernsey. DHL EXPRESS UK - €9.95 (3-5 days) - All orders above €70 FREE shipping The EU - €14.95 (1-3 days) Australia + New Zealand - €14.95 (3-5 days) Rest of the World - €19.95 - €26.95 (4-7 days)

Is the är Face mask ready for medical use?

Even though we think the är Facemask is pretty spectacular, we do not recommend to use it in hospital settings as a protection of the members of various health teams as it is simply not suitable and made for such use. Most medical masks are disposable, single-use masks but the är Face mask is designed to be worn by people who want to use it in everyday life for their own protection. It is, therefore, inadvisable to wear if you are in frequent contact with infectious patients. The är Facemask could be used to reduce the risk of getting infected with respiratory diseases in a regular environment, not medical one and it should not be considered a medical product under any circumstances.