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FAQ - Return

I would like a refund, what do I do?

If you wish to get a refund for an order that we haven't shipped yet, all you have to do is send an email to - until your product has been shipped, you can cancel your order at any time and you will get a refund. In case your order has been shipped already, please follow our refund policy.

Can I return the items for a refund or an exchange?

Yes you can return the items as long as they are in the original sealed packaging due to hygienic reasons. Please put inside the package a note with your order number and if you want a refund or an exchange. Our return address is : Game Changer a.s. Šeříková 618/4 Prague 1500 Czech Republic